FAQ

Frequently Asked Questions

📦 Shipping

Do you ship to the US?
Yes! We ship to all 50 states. Orders over $59 ship free; smaller orders ship from $9.95.

How long does delivery take?
Production takes 2–4 business days, then shipping takes 7–12 business days with full tracking.

Can I track my order?
Absolutely — you'll receive a tracking link by email as soon as your map ships.

🔨 Installation

Is it hard to install?
Not at all. Every map includes adhesive mounting hardware, a layout guide, and step-by-step instructions. Most customers finish in 15–30 minutes. No drilling required on most wall types.

Will it damage my walls?
Our mounting system is designed to be gentle on painted walls when removed carefully.

📏 Sizes & Materials

Which size should I choose?
Size M (59" × 39") is our most popular for living rooms. Size S suits bedrooms and offices; L and XL make a statement on large feature walls.

What wood do you use?
Sustainably sourced birch plywood with natural oak and walnut finishes, laser-cut and hand-finished.

💳 Orders & Payment

What payment methods do you accept?
All major credit cards, PayPal, Apple Pay, and Google Pay — processed securely by Shopify.

Can I change or cancel my order?
Contact us within 12 hours of ordering and we'll do our best to help before production starts.

🔄 Returns & Warranty

What if my map arrives damaged?
Take a photo and email us within 7 days — we'll send a free replacement, no return needed.

What's your return policy?
30-day returns on unused items in original packaging. See our Returns page for details.

Still have questions? Contact us — we're happy to help!